Day: January 1, 2021

Businesses today often depend on the latest IT features to be competitive in the current market. More and more companies are going either partly or fully remote. Therefore, most businesses who out-source their IT are using RMM software to retain their competitive edge. RMM is Remote Monitoring Management. As the name indicates, RMM software helps monitor how remote computer systems operate and to manage IT workflow, so it functions smoothly. Managed Services Providers like Kustura generally use RMM software to provide IT support for their customers. This enables MSPs to offer robust, reliable IT services for customers in various locations, helping repair issues in multiple locations from one central source. Advantages of RMM software There are many RMM systems available today, including Comodo One, Atera, and Continuum. At Kustura, we prefer to use Atera RMM because it enables us to efficiently provide real-time support to manage our customer’s IT needs across our local region. RMM software enables us to help our client’s become more productive and successful. Following are the three main advantages it provides: Real-time remote management of IT systems allows IT support to be offered to many networks throughout our geographic area. Robust IT monitoring: including cybersecurity functions,